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RMA Application
To request a Return Merchandise Authorization (RMA), please contact the local reseller or distributor from whom the product was originally purchased. They will assist you with the process. You can find the distributor's contact details below:
Inquiries are being accepted via email.
Distributor
PT CAHAYA
TEL
(+62) (21) 62318113
opening hours: 10:00~17:00 (lunch time: 12:00~13:00)
Website
https://www.cahayadn.com販売店
株式会社アーキサイト
TEL
03-6859-0284
(受付時間 10:00~12:00、13:00~17:00)
※土日・祝祭日、その他休業日を除く
KLEVV DRAM O/C를 제외한 모든 제품
총판
Pine Info
전화
02-719-8053
영업시간 : 10:00-17:00 (점심시간 : 12:00-13:00)
KLEVV DRAM O/C만 해당
총판
Seorin C&I (KLEVV DRAM O/C만 해당)
전화
070-4917-8889
영업시간 : 10:00-17:00 (점심시간 : 12:00-13:00)
經銷商
富基電通股份有限公司
電話
02-8978-6066 #1322-1323
營業時間
週一至週五 09:00~12:00 / 13:00~18:00
Other Inquiries
If you have any other questions other than RMA, feel free to email us at support@essencore.com. Our team will get back to you shortly!
